COOKIES POLICY

This Cookies Policy explains how AlineCloud OÜ (“AlineCloud”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you access or use our website, software platform, and any related online services, applications, tools, or interfaces (collectively, the “Platform”). Cookies are used to ensure the secure and reliable operation of the Platform, to enhance user experience, and to comply with applicable legal and regulatory requirements. This Cookies Policy forms an integral part of our data protection framework and should be read together with our Privacy Policy, Terms of Service, and any other applicable legal notices or agreements governing your use of the Platform.

1. COMPANY INFORMATION.

  • Company Name: AlineCloud OÜ
  • Registration Number: 17391447
  • Country of Incorporation: Estonia
  • Registered Address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5 , Estonia
  • Contact Email: [info@alinecloud.co]

2. SCOPE.

2.1. Persons Covered.

This Cookies Policy applies to:

  1. visitors of the AlineCloud website;
  2. registered users of the AlineCloud platform;
  3. clinics, dentists, orthodontists, and authorized staff accessing the Platform;
  4. any device or browser used to access the Platform.

2.2. Devices and Access Methods

This Cookies Policy applies irrespective of the device, operating system, browser, or access method used to access the Platform, including desktop computers, laptops, tablets, and mobile devices.

2.3. Business-to-Business Nature.

The Platform is provided strictly on a business-tobusiness (B2B) basis. It is intended solely for professional use by licensed dental professionals, clinics, and authorised personnel. The Platform does not offer patientfacing services, and AlineCloud does not intentionally deploy cookies directly for use by patients acting in their personal capacity.

2.4. Exclusion of Third Party Services.

This Cookies Policy does not govern cookies or similar technologies placed by third-party websites, services, or platforms that may be 1 accessed via links, integrations, or embedded content on the Platform. AlineCloud does not control and is not responsible for the cookie practices of such third parties, and users are encouraged to review the relevant third-party policies independently.

3. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES.

3.1. Cookies.

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device, store preferences, and improve functionality and security.

3.2. Similar-Technologies.

We may also use similar technologies such as:

  1. local storage;
  2. session storage;
  3. pixels or tags;
  4. server-side logging and identifiers.

For simplicity, all such technologies are referred to as “Cookies” in this Policy.

TYPES OF COOKIES WE USE.

4.1. Strictly Necessary Cookies.

These cookies are essential for the operation and security of the Platform and cannot be disabled through our cookie settings. They enable:

  1. user authentication and session management;
  2. account login and access control;
  3. security and fraud prevention;
  4. load balancing and infrastructure stability;
  5. compliance with legal and regulatory obligations.

Legal basis: Article 6(1)(f) GDPR (legitimate interest) and ePrivacy Directive necessity exemption.

4.2. Functional Cookies.

Functional cookies allow the Platform to remember user preferences and settings, such as:

  1. language selection;
  2. interface preferences;
  3. saved session states;
  4. user-specific configuration choices.

Legal basis: User consent under Article 6(1)(a) GDPR, where required.

4.3. Analytical and Performance Cookies.

These cookies help us understand how users interact with the Platform so we can improve performance, usability, and reliability. They may collect information such as:

  1. page views and navigation paths;
  2. feature usage patterns;
  3. performance metrics and error diagnostics;
  4. aggregated usage statistics.

Any analytics tools, if implemented, will be configured to minimize data collection, anonymize IP addresses where possible, and avoid processing patient data. Legal basis: User consent under Article 6(1)(a) GDPR.

4.4. Security and Monitoring Cookies.

We use certain cookies and identifiers to:

  1. detect suspicious activity;
  2. prevent unauthorized access;
  3. maintain audit logs;
  4. protect Platform integrity.

These cookies are necessary for the secure operation of a medical-adjacent B2B platform. Legal basis: Article 6(1)(f) GDPR (legitimate interest in security).

4.5. Marketing Cookies.

AlineCloud does not use advertising or behavioral marketing cookies targeted at patients. If marketing or tracking cookies are used in the future for B2B communications only, they will be activated solely after explicit user consent and clearly disclosed via the cookie banner.

5. COOKIES WE DO NOT USE.

AlineCloud does not:

  1. use cookies to track patients;
  2. sell cookie data to third parties;
  3. use cookies to build user profiles unrelated to Platform use;
  4. share cookie-derived data with advertisers for patient-related activities.

6. THIRD PARTY COOKIES.

Some cookies may be placed by trusted third-party service providers strictly for:

  1. cloud hosting and infrastructure;
  2. payment processing;
  3. email delivery;
  4. security monitoring;
  5. analytics (subject to consent).

All third-party providers are contractually bound by data protection obligations and, where applicable, Data Processing Agreements.

7. COOKIE CONSENT AND MANAGEMENT.

7.1. Cookie Banner.

Upon first visit, users are presented with a GDPR-compliant cookie banner allowing them to:

  1. accept all cookies;
  2. reject non-essential cookies;
  3. manage cookie preferences by category.

Non-essential cookies are disabled by default until consent is given.

7.2. Changing or Withdrawing Consent.

Users may change or withdraw their consent at any time by:

  1. accessing the cookie settings on the Platform;
  2. adjusting browser settings;
  3. clearing stored cookies.

Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

8. COOKIE RETENTION PERIODS.

8.1. Purpose-Based Retention.

Cookies and similar technologies are retained only for the period strictly necessary to fulfil the specific purposes for which they are deployed, in accordance with the principles of data minimisation and storage limitation under applicable data protection laws.

8.2. Session Cookies

Session cookies are temporary cookies that are automatically deleted when the user closes their browser or ends the browsing session. These cookies are used solely to maintain session continuity and secure access during active use of the Platform.

8.3. Functional and Analytics Cookies.

Functional and analytics cookies are retained for a limited duration, typically not exceeding twenty-four (24) months, unless a shorter retention period is technically or legally required. Retention periods are designed to balance Platform functionality and performance improvement with user privacy.

8.4. Security-Related Cookies.

Cookies deployed for security, fraud prevention, authentication, and system integrity purposes may be retained for longer periods where necessary to:

  1. detect and investigate security incidents;
  2. maintain audit trails;
  3. comply with legal, regulatory, or contractual obligations.

8.5. Documentation of Retention Periods.

The exact retention period applicable to each individual cookie or cookie category is determined on a case-by-case basis and is documented internally by AlineCloud. Such documentation is maintained for accountability, compliance, and audit purposes.

9. DATA PROTECTION AND PERSONAL DATA.

9.1. Application of Privacy Policy

To the extent that the use of cookies involves the processing of personal data, such processing is governed by and subject to the terms of AlineCloud’s Privacy Policy, which forms an integral part of this Cookies Policy.

9.2. Technical and Organisational Safeguards.

Personal data processed through cookies is protected by appropriate technical and organisational measures, including, without limitation:

  1. encryption of data in transit and at rest where applicable;
  2. role-based access controls;
  3. access logging and monitoring;
  4. regular security reviews.

Exclusion of Patient Health Data from Analytics.

AlineCloud does not process patient health data, special category data, or other sensitive medical information through analytics or performance cookies. Any analytics data collected is limited to aggregated, anonymised, or pseudonymised usage information relating to Platform functionality

9.4. International Data Transfers

Where limited cookie-related data may incidentally be processed outside the European Economic Area (for example, in connection with infrastructure or service providers), such transfers are conducted only where appropriate safeguards are in place in accordance with applicable data protection laws, including approved transfer mechanisms where required.

10. LEGAL BASIS FOR COOKIE USE.

10.1.Strictly Necessary Cookies.

Cookies that are strictly necessary for the operation, security, and delivery of the Platform are used on the basis of necessity and AlineCloud’s legitimate interests in providing a secure and reliable service.

10.2.Legitimate Interests.

Certain cookies are used on the basis of AlineCloud’s legitimate interests in:

  1. maintaining system security and integrity;
  2. preventing fraud and unauthorised access;
  3. ensuring operational stability and performance

10.3.Consent-Based Cookies.

Where required by applicable law, non-essential cookies, including analytics or functional cookies, are deployed only after the user has provided freely given, informed, and unambiguous consent, which may be withdrawn at any time.

11. CHANGES TO THIS COOKIE POLICY.

11.1.Right to Update

AlineCloud reserves the right to amend or update this Cookies Policy at any time to reflect:

  1. changes in applicable laws or regulatory guidance;
  2. technological developments;
  3. modifications to the Platform’s functionality or infrastructure.

11.2.Communication of Changes.

Where changes materially affect the way cookies are used or user rights, AlineCloud will provide notice through the Platform or other appropriate means prior to the changes taking effect.

The “Last Updated” date at the top of this Cookies Policy indicates the date on which the most recent version became effective. Continued use of the Platform after such date constitutes acknowledgement of the updated Cookies Policy, subject to applicable consent requirements.

12. CONTACT INFORMATION.

If you have any questions, requests, or concerns regarding this Cookies Policy, you may contact us using the details below:

  • AlineCloud OÜ
  • Country of Incorporation: Estonia (EU)
  • Registration Number: 17391447
  • Registered Address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5
  • Authorized Representative: Amer Ariat
    • Role: Management Board Member
    • Authority: Full right of representation and signature on behalf of AlineCloud OÜ
  • Email: [info@alinecloud.co]
  • Business Hours: Monday–Friday, [09:00–17:00 (EET/EEST)]

For privacy-specific matters, please include:

Subject Line: “Privacy Inquiry” or “GDPR Rights Request”